Terms & Conditions

Last Updated: 25 November 2025

Welcome to Vinorra Skincare. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, placing an order, or interacting with our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Descriptions

We strive to provide accurate product descriptions, images, and details.
However:

• Colors may vary due to screen settings

• Ingredients or packaging may change slightly without prior notice

• We do not guarantee that all information on the website is error-free

3. Orders & Payments

• All orders must be fully paid before shipping

• We accept online payment methods as displayed on our website

• Vinorra Skincare reserves the right to cancel any order due to stock issues, payment failure, or suspicious activity

• You will be notified in case of cancellation

4. Pricing & Availability

• Prices may change without prior notice

• Product availability is subject to stock

• Discounts/sales may have limited-time rules or conditions

5. Shipping & Delivery

Shipping timelines are estimated and may vary depending on location, courier delays, and external factors.
Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We only accept returns for damaged, defective, or incorrect products as per our Refund & Return Policy.
Used or opened skincare products cannot be returned due to hygiene reasons.

7. Use of Website

You agree not to:

• Misuse the website for fraudulent or illegal activities

• Copy or resell any content, images, or product information

• Try to interfere with website security or functionality

8. Intellectual Property

All website content, including brand name, logo, images, text, and product descriptions, is the property of Vinorra Skincare.
Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

Vinorra Skincare is not responsible for:

• Allergic reactions due to product ingredients

• Delays caused by courier partners

• Losses arising from incorrect information provided by customers

• Unauthorized use of your account

Customers are responsible for checking ingredients before use.

10. Privacy Policy

By using our website, you also agree to our Privacy Policy, which explains how we collect and use your information.

11. Changes to Terms

Vinorra Skincare may modify these Terms & Conditions at any time. Updates will be posted with the “Last Updated” date.

12. Contact Information

For any questions or support, contact us:

Vinorra Skincare
Email: vinorraskincare@gmail.com
Phone: +91 96724 85888
Address: Narsingi Extension, Hyderabad, Telangana, PIN – 500075